Terms of Service
smfans Terms of Service

JULA Inc. (hereinafter referred to as "the Company") hereby establishes the following terms and conditions (hereinafter referred to as "these Terms") regarding the use of the services provided through the website operated by the Company and the fan club sites operated by the Company. These Terms shall apply between the Company and all users.

Chapter 1: General Provisions

Article 1 (Definitions)

The following terms are defined in these Terms as follows: (1) "The Site" Refers to the website operated by the Company at the following URL. However, the URL is subject to change at the Company's discretion. https://smfans.jp/ (2) "User" Refers to an individual who uses the Site. (3) "The Service" Refers to the services provided through the fan club sites operated by the Company. The Service constitutes an image-transmission-type adult entertainment special business (as defined in Article 2, Paragraph 8 of the Act on Control and Improvement of Amusement Business, etc.), registered with the Gifu Prefectural Public Safety Commission (Osei) No. 20-7. Details shall be set forth in Chapter 2 of these Terms and on the Site. (4) "Member" Refers to a user who has completed the membership registration procedures set forth in Article 2 of these Terms, consisting of Organizers and Participants. (5) "Organizer" Refers collectively to individual members who have completed the membership registration procedures set forth in Article 2 of these Terms and the Company's prescribed creator screening (including submission of identity verification documents), and have completed the registration procedures as fan club site operators. (6) "Participant" Refers collectively to individual users who have completed the membership registration procedures set forth in Article 2 of these Terms and have completed the registration procedures as persons utilizing the services provided by Organizers on fan club sites. (7) "Content" Refers to digital information such as videos, still images, text, communication services, etc. related to activity information and daily private life that Organizers provide to Participants. (8) "Fan Club Site" Refers to a website where Organizers can distribute various Content to Participants. (9) "Fan Club Site Usage Agreement" Refers to a contract entered into between the Organizer and the Participant when the Participant applies for the use of a fan club site and obtains the Organizer's consent. (10) "Fan Club Membership Fee" Refers to the monthly fee that the Participant pays to the Organizer based on the Fan Club Site Usage Agreement. (11) "Purchase Fee" Refers to the system usage fee that the Participant pays to the Company when using the System. The rate of the Purchase Fee shall be posted on the Site, and the rate at the time of enforcement of these Terms shall be 10%. (12) "Credit Card Processing Fee" Refers to all fees, including foreign transaction fees, that the Participant pays to the credit card company when using the System, in accordance with the terms and conditions of the credit card company with which the Participant has a contract. For details on payment methods related to the Service, please refer to the Specified Commercial Transactions Act disclosure (https://smfans.jp/trade). (13) "The System" Refers collectively to the hardware and software used by the Company to operate and run the Site and the Service. (14) "These Terms, etc." Refers collectively to these Terms, the Privacy Policy, and the various conditions for the use of the Service as determined by the Company on the Site. (15) "This Agreement" Refers to the agreement between the Company and the user based on these Terms, etc. (16) "Wallet" Refers to a prepaid balance management function where Participants charge (deposit) funds in advance for purchasing Content and using services on the Service. (17) "Tip" Refers to the act of a Participant voluntarily remitting a Company-prescribed amount to an Organizer. (18) "Individual Purchase" Refers to a purchase format where the Participant views individual Content by paying the Company-prescribed price without entering into a Fan Club Site Usage Agreement. (19) "Back Number" Refers to a purchase format where, when the Organizer has enabled the back number feature, the Participant purchases past months' Content in bulk. (20) "Auto-Billing" Refers to a feature that, when the Participant has given prior consent and configured the setting, automatically charges the shortfall from the registered payment method when the Wallet balance is insufficient at the time of automatic renewal of Fan Club Membership Fees, etc. (21) "Service Fee" Refers to the fee that the Organizer pays to the Company as consideration for the use of the Service. The rate of the Service Fee shall be posted on the Site, and the standard rate at the time of enforcement of these Terms shall be 15%.

Article 2 (Membership Registration)

1. The membership registration procedures for the Service must be performed by the user personally. Persons under the age of 18 may not use the Service. 2. In the membership registration procedures, the user shall agree to all of the following: - Agreement to these Terms - Agreement to the Privacy Policy - Self-declaration confirming that the user is 18 years of age or older 3. A person wishing to register as a member (hereinafter referred to as "Membership Applicant") shall complete the membership registration procedures by entering and submitting the required information as determined by the Company on the membership registration screen on the Site, and the Company shall be deemed to have accepted the Membership Applicant as a member at the time the Company sends a notification of acceptance (by email, etc.). 4. If the Membership Applicant or member falls under any of the following items, the Company may refuse the acceptance set forth in the preceding paragraph or revoke it after acceptance: - If the information entered on the Site contains false statements, errors, or omissions - If the person is found to be nonexistent - If the person is found to be already registered - If the person has previously been subject to suspension of the Service or revocation of membership status under Article 26, Paragraphs 1 or 2 of these Terms - If a person under the age of 18 has performed the membership registration procedures - If the Company determines the person to be an organized crime group or a member thereof, or other anti-social force, or the Company determines the person to have a close relationship with such anti-social forces - If the Company otherwise determines it inappropriate to grant membership 5. A member wishing to register as an Organizer must submit identity verification documents designated by the Company (front and back of official identification such as a driver's license, My Number card, etc.) as part of the Company's prescribed screening procedures, and must pass the Company's screening. 6. If it is discovered after membership registration that any of the items in Paragraph 4 of this Article apply, the Company may revoke the membership registration and suspend the use of the Service. 7. Members shall comply with these Terms, etc.

Article 3 (Changes to Member Information)

If there are any changes or corrections to the member's name, location or address, telephone number, email address, or other information submitted to the Company during the membership registration procedures under Article 2 of these Terms, the member shall promptly notify the Company. If the member fails to notify the Company of changes to member information or delays such notification, the Company shall not be liable for any damages (including ordinary damages, special damages, direct damages, indirect damages, lost profits, etc.) incurred by the member or third parties, except in cases of intentional misconduct or gross negligence on the part of the Company.

Article 4 (Succession of Member Status)

If the member is an individual, the status as a member under this Agreement shall not be subject to inheritance. However, any obligation to pay Fan Club Membership Fees that has already arisen shall be inherited upon the death of the member.

Article 5 (Notices to Users)

When the Company needs to provide notice to users (including members), the Company may do so by posting on the Site. In such cases, the notice shall take effect at the time the information regarding the posted content is saved on the server in a state accessible to the user. When the Company needs to provide individual notice to a member regarding the Service, the Company may do so by a method the Company deems appropriate using the information submitted by the member. When such methods are adopted, the notice shall take effect at the time the Company sends or dispatches the notice to the member. Even if the member has not filed the notification set forth in Article 3 of these Terms or has delayed such notification, the notice shall take effect at the time of sending or dispatching to the contact information on file with the Company.

Article 6 (Changes to These Terms, etc.)

In any of the following cases, by amending these Terms, etc., the Company may modify the contents of this Agreement without individually obtaining consent from each user, and it shall be deemed that agreement has been reached regarding the provisions of the amended Terms: - When the amendment to these Terms, etc. is in the general interest of the users - When the amendment to these Terms, etc. does not conflict with the purpose of this Agreement and is reasonable in light of the necessity of the amendment, the appropriateness of the amended content, and other circumstances related to the amendment When the Company amends these Terms, etc., the Company shall determine the effective date and notify users by the Internet (including use of the Site) or other appropriate means of the fact that these Terms, etc. are being amended, the content of the amended Terms, etc., and the effective date. The amended Terms, etc. shall apply from the effective date set forth in the preceding paragraph, and the contents of this Agreement shall be deemed to have been amended accordingly.

Article 7 (Management and Storage of Passwords and User IDs)

Members shall manage and store their passwords and user IDs required for using the Service at their own responsibility, and shall not allow third parties to use, lend, transfer, change the name on, or trade them. Members shall also change their passwords periodically. The member shall bear responsibility for any damages arising from inadequate management of passwords or user IDs, errors in use, or use by third parties, and the Company shall not be liable for any such damages, except in cases of intentional misconduct or gross negligence. The Company shall deem all actions taken using a member's password and user ID as actions of that member. If a member discovers that their password or user ID information has been leaked to or used by a third party, the member shall immediately notify the Company and follow the Company's instructions. The Company may temporarily change the user ID to the Company's service registration-dedicated ID for the purpose of configuring the system for operating the Service.

Article 8 (User's Responsibility for Maintaining Usage Environment)

Users shall, at their own expense and responsibility, prepare the hardware and software, including computers and network devices (hereinafter referred to as "User Equipment, etc."), necessary to connect to the System and use the Site and the Service. Users shall maintain User Equipment, etc. in proper working condition at their own expense and responsibility.

Article 9 (Monitoring and Verification of the Site)

The Company may monitor all areas of the Site for the purpose of investigating whether any posted data or content that violates these Terms is being provided on the Site, whether any member-restricted content or member benefits that violate these Terms are being provided, and whether registered creators are complying with applicable laws and regulations.

Chapter 2: The Service

Article 10 (Content of the Service)

1. Organizers may establish fan club sites and provide Content to Participants. The maximum number of monthly plans (fan clubs) that may simultaneously operate per Organizer is five (5). 2. Organizers may allow only the Participants of their own fan club site to view Content on a limited basis. 3. In addition, Organizers may use the various features provided by the Company for the operation and management of fan club sites. 4. Organizers may receive Fan Club Membership Fees in accordance with the provisions of Articles 18 through 20 of these Terms, after granting the Company the authority to collect payments on their behalf. 5. The Service includes the following transaction types: (a) Monthly Plan: A transaction where the Participant pays a monthly membership fee to an Organizer's fan club site and views plan-eligible Content. (b) Individual Purchase: A transaction where the Participant pays a prescribed price for individual Content and views it (price range: 100 yen to 50,000 yen). (c) Tip: A transaction where the Participant voluntarily remits a Company-prescribed amount (¥100 to ¥100,000) to an Organizer. (d) Back Number: A transaction where, when the Organizer has enabled the back number feature, the Participant purchases past months' plan-eligible Content.

Article 11 (Ownership of Intellectual Property Rights for Content Provided by Organizers)

The intellectual property rights (including but not limited to copyrights) for Content provided by Organizers on fan club sites (including captures of Content) shall belong to the Organizer. The Company may use, modify, and reproduce (hereinafter referred to as "Use, etc.") the Content set forth in the preceding paragraph free of charge, regardless of whether this Agreement has been terminated (regardless of the cause of termination). However, if the Organizer objects to the Company's Use, etc. of the Content, the Company shall cease the Use, etc. of the Content on a date separately designated by the Company on or after the date of such objection.

Article 12 (Prohibited Content Provided by Organizers)

1. Organizers shall not provide the following content or services (hereinafter referred to as "Prohibited Content, etc.") on fan club sites: - Works or items that infringe upon the rights of third parties (including but not limited to patent rights, utility model rights, design rights, trademark rights, copyrights, moral rights, portrait rights, privacy rights, publicity rights, etc.) - Performance or singing of musical works for which rights have not been cleared - Sale of merchandise - Works or items that constitute or may constitute child pornography (as defined in Article 2, Paragraph 3 of the Act on Regulation and Punishment of Activities Relating to Child Prostitution and Child Pornography, and the Protection of Children). This includes content depicting persons under 18 years of age, or persons purporting to be under 18 years of age, in sexual poses, regardless of whether such persons are real or fictional. - Stolen goods - Works that violate laws or content that is contrary to public order and morality - Content depicting or implying sexual acts with animals (bestiality), regardless of format including live-action, animation, CGI, or any other form of expression - Content depicting or implying coerced sexual acts through rape, forced intercourse, hypnosis, drugging, exploitation of intoxication, intimidation, or any other means of coercion - Content containing hate speech based on race, ethnicity, nationality, gender, sexual orientation, disability, or other protected characteristics - Content that promotes, facilitates, or glorifies human trafficking, sexual exploitation, or physical abuse - Content depicting or implying unhealthy relationships between adults and minors, including character settings where age differences may reasonably be interpreted as involving a minor - Content created by generative AI (artificial intelligence) (including but not limited to AI-generated images, videos, audio, etc.) - Content filmed or distributed without the consent of the performers (including content that violates the Act on Prevention of Damage Caused by Provision of Private Sexual Image Records (Revenge Porn Prevention Act)) - Sexual act video productions produced or distributed without the valid consent of the performers or in violation of the Act on Special Provisions for Agreements on Appearance in Sexual Act Video Productions for the Purpose of Preventing Damage and Contributing to the Relief of Performers (AV Appearance Damage Prevention and Relief Act) - Other content that the Company deems inappropriate 2. When using images, videos, and other expressions falling under the following categories in their user-posted content, Organizers must apply mosaic processing or other concealment methods as separately required by the Company, in accordance with Article 175 of the Penal Code (Distribution of Obscene Materials, etc.): - Genitalia, areas suggestive of genitalia - Genital or anal junction and insertion areas (including foreign objects) - Vomit, feces, and other excrement - Detailed or excessive depictions of damage to living bodies, corpses, animals, etc. - Other content that the Company determines may be offensive to the majority of users 3. If an Organizer violates the provisions of the preceding two paragraphs, the Company may impose the following sanctions on the Organizer. Payment of the equivalent amount of sales proceeds shall not preclude the Company from claiming damages. - Forfeiture of sales proceeds - Change of fee rate - Suspension of display on recommended/discovery pages - Suspension of use of all or part of the Service - Revocation of membership status - Other sanctions designated by the Company similar to the above 4. If the Company determines that Content provided on a fan club site may constitute Prohibited Content, etc., or if a report is received from a third party, the Company may require the Organizer to submit materials (including but not limited to performance contracts, consent forms, etc.) to prove that the Content does not constitute Prohibited Content, etc. The cost of submitting such materials shall be borne by the Organizer. 5. If the materials set forth in the preceding paragraph are not submitted by the deadline designated by the Company, or if the Company determines that the Content may still constitute Prohibited Content, etc. even after reviewing the submitted materials, the Company may refuse to allow the provision of the Content, suspend the provision of the fan club site, and take measures to delete the Content. 6. The Company shall bear no liability for any damages incurred by Organizers, Participants, or third parties as a result of the prohibition of Prohibited Content, etc. or the suspension of fan club site provision under this Article, except in cases of intentional misconduct or gross negligence on the part of the Company. 7. If an Organizer primarily distributes adult content on their fan club site, the Organizer may be required to file a notification for an image-transmission-type adult entertainment special business under the Act on Control and Improvement of Amusement Business, etc. The Organizer shall determine the necessity of filing at their own responsibility and, if required, shall file the notification with the relevant Public Safety Commission. For details regarding the notification, please refer to the Help Center.

Article 13 (Protection of Performers' Rights)

1. Organizers must obtain lawful and valid consent in advance from all persons appearing in Content (excluding the Organizer themselves) regarding the filming, production, and distribution of the Content through the Service. 2. Organizers shall warrant that the consent referred to in the preceding paragraph is based on the free will of the performers and is not obtained through coercion, deception, or confusion. 3. If a performer or third party claims that consent for appearance was not given, the Company shall take measures to prevent the viewing and purchasing of the relevant Content until the consent status can be confirmed. If consent cannot be confirmed, or if the performer proves that consent was invalid under applicable laws, the Company shall immediately delete the Content. 4. The Company shall take necessary measures in accordance with the Act on Special Provisions for Agreements on Appearance in Sexual Act Video Productions for the Purpose of Preventing Damage and Contributing to the Relief of Performers (AV Appearance Damage Prevention and Relief Act) and other applicable laws.

Article 14 (Fan Club Site Usage Agreement)

A Fan Club Site Usage Agreement shall be established between the Organizer and the Participant when the Participant applies for the use of a fan club site on the Site and the Organizer sends a notification of acceptance to the Participant. The Participant shall agree that by entering into a Fan Club Site Usage Agreement, the obligation to pay the Fan Club Membership Fee set for each fan club site shall arise. The fee structure and payment methods for each fan club site shall be posted on the Site. When a dispute arises between a Participant and an Organizer, the Company shall take appropriate measures to resolve the dispute if the Company determines it necessary for the smooth operation of the Service.

Article 15 (Wallet)

1. Participants shall charge (deposit) funds into the Wallet prior to purchasing Content and using services on the Service. 2. Charging the Wallet shall be done by selecting from the amounts specified by the Company (1,000 yen, 5,000 yen, 10,000 yen, 30,000 yen, 50,000 yen, or 100,000 yen) using payment methods designated by the Company (such as credit cards). 3. The maximum Wallet balance shall be 1,000,000 yen. 4. Wallet balances expire 180 days from the date of each charge. Unused balances that have passed their expiration date are automatically forfeited and can no longer be used. Charges with the earliest expiration dates are consumed first. 5. Refunds of Wallet balance once charged shall not be made, except where required by law. 6. Expenditures from the Wallet shall be limited to payments for Fan Club Membership Fees, Individual Purchase prices, Tips, and Purchase Fees. 7. If the Wallet balance is insufficient, the Participant cannot complete the purchase procedure. However, if Auto-Billing is configured, the provisions of Article 17 shall apply. 8. New User Bonus: For 30 days from the date of registration, Participants shall automatically receive a bonus equal to 5% of every charge (manual, auto-billing, or custom amount) credited to their Wallet balance. If the bonus would cause the Wallet balance to exceed the cap set forth in Paragraph 3, the excess shall not be granted. The bonus is treated under the same expiration terms as the underlying charge. The bonus is provided gratuitously as a promotional measure, and the Company may modify or terminate the bonus program at any time without prior notice. However, bonuses already granted to Participants at the time of such modification or termination shall remain usable until their respective expiration dates and shall not be retroactively revoked.

Article 16 (Payments by Participants)

1. The Organizer shall grant the Company the authority to collect Fan Club Membership Fees on the Organizer's behalf, and the Participant's payment shall be deemed complete at the time the Fan Club Membership Fee and Purchase Fee are paid from the Wallet balance. 2. Participants shall pay the Company a Purchase Fee (the rate at the time of enforcement of these Terms is 10%) in addition to Fan Club Membership Fees, Individual Purchase prices, Tips, and Back Number prices. 3. Fan Club Membership Fees shall be displayed and settled in Japanese yen. 4. Fan Club Usage Agreements shall be automatically renewed on a monthly basis unless the Participant cancels. The renewal date is the monthly anniversary of the enrollment date (the same calendar day each month). On each anniversary, Fan Club Membership Fees and Purchase Fees shall be automatically deducted from the Wallet balance. If the enrollment day does not exist in the renewal month (e.g., enrollment on January 31 with no corresponding date in February), the last day of that month shall serve as the renewal date. 5. Participants shall charge the Wallet using payment services designated by the Company on the Site. 6. If a Participant uses credit card payment, the Participant shall comply with the agreements with each credit card company, and any disputes with credit card companies shall be resolved between the Participant and the relevant credit card company.

Article 17 (Auto-Billing)

1. Participants may enable the Auto-Billing feature through the Company's prescribed procedures. When enabling Auto-Billing, Participants shall provide explicit consent, and such consent shall be recorded in the system. 2. When Auto-Billing is enabled and the Wallet balance is insufficient in any of the following situations, the Company shall automatically charge the shortfall from the registered credit card: (1) Automatic renewal of Monthly Plans (Fan Club Membership Fees); (2) Subscribing to a Monthly Plan; (3) Payment for Individual Purchases; (4) Payment for Back Number Purchases; (5) Payment for Tip Sending. 3. The actual amount charged by Auto-Billing shall be the smallest combination of ¥1,000 / ¥5,000 / ¥10,000 / ¥30,000 / ¥50,000 / ¥100,000 units that covers the shortfall. If the post-charge balance would exceed the Wallet maximum (Article 15(3)), the amount shall be adjusted accordingly. 4. Participants may disable Auto-Billing at any time from the account settings screen on the Site. 5. The Company shall endeavor to notify Participants of upcoming renewals by the Company's prescribed methods before executing Auto-Billing payments for Monthly Plan renewals. Such notifications shall include information on how to disable Auto-Billing. 6. If an Auto-Billing payment fails, the relevant transaction shall not be completed, and the Participant may make payment manually through the Company's prescribed procedures.

Article 18 (Payments from the Company to Organizers)

The Company shall, in response to transfer requests (hereinafter referred to as "Payment Requests") from Organizers, pay to the designated payout destination (a domestic bank account or an overseas account via Wise) the amount obtained by deducting the fees set forth in Article 20 from the Fan Club Membership Fees, product prices, etc. (hereinafter referred to as "Membership Fees, etc.") collected on behalf for the relevant month. However, the minimum amount for such Payment Requests shall be 3,000 yen. Payments by the Company in response to the preceding Payment Requests shall be made as follows. No interest shall accrue during the period from the Company's receipt of the Membership Fees, etc. to the payment to the Organizer, and if a deadline falls on a financial institution's non-business day, the deadline shall be the next business day thereafter. - Requests from the 1st to the last day of each month: Last day of the same month If the Organizer fails to submit a Payment Request within 180 days of last using the Service, the Company shall deem that the Organizer has waived the right to claim the Membership Fees, etc. accrued up to that point. If a payment made by a Participant who purchased the Organizer's Content, etc. is reversed due to unauthorized use or similar reasons, and the Organizer has received benefits without legal cause as a result of such payment, the Company may demand the return of such benefits from the Organizer. If both a monetary obligation of the Organizer to the Company and a payment obligation of the Company to the Organizer under Paragraph 1 exist, the Company may, at any time and without any notice, set off the amounts owed regardless of whether the Company's claim against the Organizer has become due. Even if a Payment Request has been submitted by the Organizer, if the Company reasonably determines that the request is related to or suspected of involvement in money laundering or terrorist financing, the Company may withhold payment to the Organizer and implement necessary measures such as restricting all or part of the use of the Service. If a member's status is revoked under the provisions of Article 26, the Company may deem that the Organizer has waived all Membership Fees, etc. that the Organizer could have claimed from the Company. When the Company requests the Organizer to submit identity verification documents such as a driver's license designated by the Company, the Organizer shall comply. If the Organizer fails to comply, the Company shall not process the Payment Request submitted by the Organizer. If a Payment Request is rejected due to deficiencies in the transfer account information set forth in Article 19, the money laundering or terrorist financing determination set forth in this Article, or other reasonable grounds determined by the Company, the Company shall return the amount of such Payment Request to the Organizer's earned balance. The Organizer may submit a new Payment Request based on this Article using the returned balance.

Article 19 (Deficiencies or Errors in Transfer Account Information)

If an Organizer has submitted a Payment Request but the Company is unable to make the transfer set forth in Paragraph 1 of the preceding Article due to deficiencies or errors in the transfer account information designated by the Organizer, the Company may treat the Payment Request as void. In such cases, the Company shall notify the Organizer of the deficiencies or errors in the transfer account information and prompt the Organizer to submit a new Payment Request. If an Organizer has submitted a Payment Request but there are deficiencies or errors in the transfer account information designated by the Organizer and the Company has transferred funds to a third party under Paragraph 1 of the preceding Article, the Company may deem such payment as payment to the Organizer and shall be released from liability for the Organizer's claim. In the case of the preceding paragraph, the Company may voluntarily initiate a reversal procedure. In such cases, when the reversal is completed, the Organizer shall pay 880 yen to the Company as a reversal fee.

Article 20 (Fees)

The Organizer shall bear, as consideration for the use of the Service, a Service Fee at the rate determined by the Company (15% at the time of enforcement of these Terms, inclusive of consumption tax equivalent, with amounts below the decimal point rounded down) out of the Membership Fees, etc. received by the Company. The Company may set individual fee rates for each Organizer through individual contracts. The applicable individual rate shall be available for the Organizer to view at any time on the Creator Dashboard. The Company may modify the Service Fee rates set forth in this Article (including individual rates) within a reasonable scope. When making such modifications, the Company shall endeavor to notify the Organizer of the changes and the effective date in advance, and the Organizer agrees that the new rates shall apply to transactions occurring on or after the effective date. The Organizer shall bear a transfer fee of 330 yen (inclusive of consumption tax equivalent; the same amount applies to both domestic bank accounts and overseas accounts via Wise) when submitting a Payment Request. The fee shall be charged even if the transfer cannot be completed due to deficiencies in the Organizer's registered account information. The Company may deduct the various fees set forth in the preceding paragraphs from the Membership Fees, etc. to be paid to the Organizer in lieu of collecting such fees. If deducting the various fees set forth in Paragraphs 1 and 2 of this Article from the Membership Fees, etc. to be paid to the Organizer results in a negative balance, the Company shall have a claim for the corresponding amount against the Organizer.

Article 21 (Handling of Content After Organizer's Cancellation)

The Organizer may cancel this Agreement as of the last day of the month following the day the cancellation request is submitted (hereinafter referred to as the "Cancellation Date"). The Organizer must notify fans of the fan club that the operation of their fan club site will end by the Cancellation Date. In the case of voluntary withdrawal by the Organizer, the Company shall retain the posted Content and media data of the relevant fan club page for the protection of purchasers without deleting them. However, Content of Organizers who have been subject to suspension (BAN) may be deleted at the Company's discretion. Content that the Company determines violates laws or infringes on the rights of third parties may be deleted immediately. The Company shall bear no liability for any damages incurred by Organizers, Participants, or third parties as a result of the deletion of Content under this Article, except in cases of intentional misconduct or gross negligence on the part of the Company.

Chapter 3: General Provisions

Article 22 (Operation and Maintenance of the Site and the Service by the Company)

The Company shall operate and maintain the System so that users can safely use the Site and the Service. The Company may outsource all or part of the System operation and maintenance services set forth in the preceding paragraph to a third party.

Article 23 (User's Obligation to Compensate for Damages)

If a user violates this Agreement and the Company suffers damages as a result, the user shall be obligated to compensate the Company for such damages.

Article 24 (Prohibited Acts)

1. The Company prohibits the following acts by users (including members): - Acts that infringe or may infringe upon the rights or legal interests of third parties (including but not limited to intellectual property rights such as patent rights, copyrights, trademark rights, and design rights) - Acts of reproducing, recording (video or audio), taking screenshots of, downloading, or redistributing Content without the prior written consent of the Organizer - Sending or writing harmful computer programs to the System - Acts that violate laws or regulations, criminal acts, or acts that may constitute such acts - Acts that are contrary to public order and morality or may be contrary to public order and morality - Acts that interfere or may interfere with the operation of the Site or the provision of the Service - Acts that interfere or may interfere with other users' use of the Site and the Service - Any act that enables third parties other than members to use the Service by methods not specified in these Terms - Transferring, lending, selling, changing the name on, or pledging or otherwise encumbering all or part of the membership status, the right to use the Service, or other rights and obligations under this Agreement to a third party - Any act that enables third parties to use the password and user ID required for using the Service - Impersonating a third party - Acts that may infringe on the intellectual property rights of the Site or the Service (including but not limited to disassembly, decompilation, and reverse engineering) - Stalking or harassing other users (regardless of whether such acts constitute stalking as defined in the Act on Regulation of Stalking and Similar Acts) - Using the Service to engage in or solicit prostitution, compensated dating, or other sexual acts for or with compensation (acts violating the Anti-Prostitution Act) - Acts that violate or may violate the Act on Regulation of Soliciting Children by Using Internet Dating Services (Online Dating Site Regulation Act), including matching persons seeking to date members of the opposite sex with whom they have no acquaintance - Posting the following types of information on the Site or sending them to the Company or other users through the Service, or information that the Company determines falls under the following: - Information containing excessively violent or cruel expressions - Information intended to solicit or lead to encounters, obscene acts, prostitution, or compensated dating, regardless of gender - Information containing viruses or other harmful computer programs - Information containing expressions that encourage suicide or self-harm - Information containing expressions that encourage the use of illegal drugs, quasi-legal drugs, or the inappropriate use of drugs - Information that leads to adult sites, one-click fraud sites, or sites that distribute harmful computer programs such as viruses - Information for the purpose of soliciting network business, multi-level marketing, pyramid schemes, or affiliate marketing or other commercial purposes unrelated to the Service - Information containing anti-social expressions - Information seeking the dissemination of information to third parties, such as chain emails - Advertising, promotion, solicitation, or marketing activities for goods or services, political activities, religious activities, or similar information - Introduction or referral of jobs, employment, study abroad destinations, etc., introduction of third parties, or related information - Information containing expressions that cause discomfort to others - Information relating to real children under 18 years of age that is sexually provocative or arousing - Acts that directly or indirectly cause or facilitate the acts listed in the preceding items - Other acts that the Company deems inappropriate 2. If a user engages in any of the prohibited acts set forth in the preceding paragraph, the user shall bear responsibility for such acts, and the Company shall bear no responsibility whatsoever. 3. If a member engages in any of the prohibited acts set forth in Paragraph 1 of this Article, the Company may suspend the provision of all or part of the Service to the member without prior notice, and any benefits obtained by the member as a result shall be deemed to have been received without legal cause.

Article 25 (Handling of Personal Information)

Users shall consent in advance to the Company collecting and using information that can identify individual users (hereinafter referred to as "Personal Information") and usage history such as service usage history and access history (hereinafter collectively referred to as "History Information") through the Service and services ancillary to the Service, or providing such information to the Company subject to the limitations set forth in each of the following items, for the following purposes: - For the purpose of confirming applications for the Service - For the purpose of conducting membership registration procedures - For the purpose of delivering emails through the Service - For the purpose of receiving Fan Club Membership Fees from Participants and paying Organizers - For the purpose of responding to inquiries from users - For the purpose of delivering emails to users for the introduction of the Service and new services, notification of specification changes, and notification of changes to these Terms, etc. - For the purpose of delivering communications to users regarding the Service - For the purpose of conducting trend analysis and marketing analysis of users of the Service - For the purpose of improving existing services and considering new services - For the purpose of investigating and preventing illegal activities such as cyber attacks and unauthorized access, and protecting the rights of users - For the purpose of moderating posted content (reviewing the legality and appropriateness of content) - For the purpose of seeking consent when the Company newly utilizes Personal Information and History Information in the future - For the purpose of investigating anti-social force affiliation - For the purpose of implementing the acts described in the purposes of use in the Personal Information Protection Policy (Privacy Policy) established by the Company - For the purpose of use within the scope separately consented to by the user The Company shall handle Personal Information and History Information in accordance with these Terms and the Personal Information Protection Policy (Privacy Policy). The Company may entrust Personal Information and History Information to subcontractors to the extent necessary for the use set forth in Paragraph 1 of this Article. The Company shall not disclose or provide to third parties the Personal Information and History Information of users that the Company has obtained through the Service, except in the cases of Paragraphs 1 and 3 of this Article or any of the following: - When the user has disclosed or consented to the disclosure of such information - When disclosure is requested by a court, administrative agency, etc. - When a sender information disclosure request has been made - When the Company reasonably determines it necessary to protect the life, health, property, or rights of the Company or third parties - When disclosure is required by law Chat communications exchanged between members on the Service are designed to be accessible by the Company. Members shall agree that the Company may view and delete chat content for the purpose of determining whether prohibited acts have been committed, detecting and preventing violations, and operating the Service properly. However, the Company shall not be obligated to patrol or monitor chat communications between members.

Article 26 (Suspension of the Service)

If a member violates these Terms and fails to rectify the violation within a reasonable period after being notified to do so, the Company may suspend all or part of the Service for the member and revoke the member's membership status. The Company may immediately suspend all or part of the Service for a member and revoke the member's membership status if the member falls under any of the following: - If the Company determines that the member falls under any of the items of Article 2, Paragraph 4 of these Terms - When the member's whereabouts are unknown - When the member has died - If the Company determines that the member registered for purposes other than using the Service - When notice sent to the member by the methods set forth in Article 5 of these Terms cannot be delivered - When the member violates Articles 12, 13, or 24 of these Terms - When 180 days have passed since the member last used the Service - When the Company otherwise determines that the member's use of the Service is inappropriate The Company shall bear no liability for any damages incurred by a member as a result of the suspension of all or part of the Service or the revocation of membership status under this Article, except in cases of intentional misconduct or gross negligence.

Article 27 (Withdrawal, Cancellation, and Data Handling)

1. Participants may cancel Fan Club Site Usage Agreements and this Agreement by following the prescribed procedures designated by the Company on the Site (it is also possible to cancel only a specific Fan Club Site Usage Agreement). 2. When a specific Fan Club Site Usage Agreement is cancelled, the Participant may continue to view Content on the relevant fan club site until the end of the usage period as of the cancellation request date, and Content viewing shall become unavailable upon expiration of the usage period. 3. The Company shall not provide any refunds — including pro-rated refunds — for cancelled orders or for Membership Fees, etc. (including Monthly Plans, Bundle Plans, Individual Purchases, and Back Numbers) already paid by Members. This applies regardless of whether the cancellation arises from the Member's own decision or from an Organizer's withdrawal, suspension, or removal. If an Organizer withdraws while a Member's Monthly Plan or Bundle Plan is active, the Member may continue to view the Content until the end of the current usage period, after which access will end. 4. The handling of data upon cancellation (withdrawal) of this Agreement shall be as follows: - A 90-day recovery period from the date of withdrawal shall apply, during which member data shall be retained. - After the recovery period has elapsed, the Company shall anonymize or delete personal information (email address, display name, avatar image, profile text, contact information, etc.). - Chat messages shall be deleted after the recovery period has elapsed. - Regarding post media data: if a creator voluntarily withdraws, media data from paid posts shall not be deleted and shall be retained for the protection of purchasers, and members who have purchased such content shall continue to be able to view it. Creators agree that paid posts made through the Service shall continue to be provided to purchasers even after withdrawal. If an administrator imposes a suspension or deletion action, post media data shall be immediately deleted on the date of the action. - Information subject to statutory retention obligations (payment records, etc.) shall be retained for the period prescribed by the Income Tax Act and other applicable laws (generally 7 years) before being deleted. 5. Even if there is a Wallet balance remaining at the time of withdrawal, the Company shall not provide refunds for such balance, except where required by law. 6. If a Participant cancels a Fan Club Usage Agreement in accordance with this Article and the Organizer incurs damages as a result, the Participant shall not be liable for damages.

Article 28 (Confidential Information)

Members shall not disclose or leak to third parties any technical or business confidential information of the Company that has been expressly designated as confidential in writing (hereinafter referred to as "Confidential Information") obtained in connection with the Service, without the prior written consent of the Company. However, information falling under any of the following shall be excluded from Confidential Information: - Information that was publicly known at the time of disclosure or acquisition, and information that became publicly known after disclosure or acquisition through no fault of the member - Information that the member can prove was already in their possession at the time of disclosure or acquisition - Information lawfully obtained from a third party without a confidentiality obligation - Information that the member can prove was independently obtained without relying on the Company's Confidential Information Members shall not reproduce or otherwise copy the Company's Confidential Information without the prior written consent of the Company.

Article 29 (Temporary Suspension of the Service)

The Company is not obligated to provide the Service at all times, and users shall acknowledge in advance that the Company may temporarily suspend the Service in any of the following cases: - When performing scheduled maintenance and repairs on the System - In cases of force majeure such as earthquakes, power outages, or natural disasters - When communication lines become unavailable - In cases of hardware or software failures or malfunctions constituting the System - When the System is subject to unauthorized access by third parties (including attacks by computer viruses) - When implementing security measures on the servers used by the System If the System is suspended, the Company shall promptly notify users on the Site, except where the suspension was planned in advance. Even if users incur damages due to the provisions of this Article, the Company shall bear no liability except in cases of intentional misconduct or gross negligence.

Article 30 (Response to Complaints)

1. When the Company receives an indication from a third party, including consumers, child protection or human rights organizations (regardless of whether individual or corporate, domestic or international), that Content may violate these Terms, the Company shall promptly conduct an investigation. If, as a result of the investigation, the Company determines that the Content violates these Terms, the Company shall immediately delete the relevant Content. 2. When the Company receives a claim from a performer appearing in Content that they did not consent to their appearance or did not consent to the distribution of the Content, the Company shall take measures to prevent the viewing and purchasing of the relevant Content until the consent status can be confirmed. If consent cannot be confirmed, or if the performer proves that consent was invalid under applicable laws, the Company shall immediately delete the Content. 3. The Company shall respond appropriately in accordance with the Act on Limitation of Liability of Specified Telecommunications Service Providers and Disclosure of Sender Information (Provider Liability Limitation Act) when a request for measures to prevent the transmission of rights-infringing information or a request for disclosure of sender information is made under said Act.

Contact for complaints under this Article
Email: support@smfans.jp

Article 31 (Termination of the Site Operation and the Service by the Company)

The Company may, at its discretion, terminate the operation of the Site and the provision of the Service upon giving reasonable advance notice. In such cases, the Company shall bear no liability for any damages incurred by users, except in cases of intentional misconduct or gross negligence.

Article 32 (Intellectual Property Rights)

Users shall acknowledge that all intellectual property rights (copyrights, trademark rights, design rights, patent rights, etc.) related to the Site and the Service belong to the Company or third parties that hold such rights. The permission to use the Service does not imply the transfer of intellectual property rights of the Company or third parties, nor the grant of a license or permission to use such rights outside the Service.

Article 33 (Disclaimer and Non-Warranty)

The Company's liability under these Terms shall be limited to operating the Service with reasonable efforts, and the Company shall bear no liability and make no warranties regarding fitness for a particular purpose, except in cases of intentional misconduct or gross negligence. The Company shall bear no liability for payments made due to the user's negligence, and shall not provide any refunds for payments based on the user's errors, including operational mistakes, except where caused by the Company's intentional misconduct or gross negligence. The Company shall bear no liability for any damages or disadvantages arising from the user's violation of these Terms. The hardware, software, network, etc. necessary for using the Service shall be provided by the user, and the Company shall bear no liability for any damages incurred by the user arising therefrom. The Company does not guarantee the accuracy, usefulness, or completeness of the information provided on fan club sites. The Company establishes the following recommended operating environments for users using the Site and the Service. However, this does not guarantee the completeness of the Site or the Service when used in the recommended operating environment. [Recommended Operating Environment] Smartphones - Android: Google Chrome (latest version), WebView (latest version) - iOS: Safari (latest version), Google Chrome (latest version) PC - Google Chrome (latest version)

Article 34 (Damages)

With respect to damages incurred by users as a result of the Company's violation of these Terms, the Company shall be liable for compensation only for ordinary damages actually suffered as a direct result, and shall not be liable for special damages, indirect damages, or lost profits for any reason, except in cases of intentional misconduct or gross negligence.

Article 35 (Prohibition of Assignment of Rights and Obligations)

Users shall not transfer, cause to be succeeded to, or encumber all or part of the rights and obligations arising from this Agreement to a third party.

Article 36 (Governing Law)

The formation, validity, performance, and interpretation of this Agreement shall be governed by the laws of Japan.

Article 37 (Exclusion of Anti-Social Forces)

1. Users shall represent and warrant that they do not currently, and will not in the future, fall under any of the following: - An organized crime group (as defined in Article 2, Paragraph 2 of the Act on Prevention of Unjust Acts by Organized Crime Group Members) - A member of an organized crime group (as defined in Article 2, Paragraph 6 of said Act) or a person for whom less than 5 years have passed since ceasing to be a member - An associate member of an organized crime group, a person associated with organized crime group-related enterprises, corporate extortionists, social movement racketeers, or special intelligence violence groups, or other similar persons - A person who has a relationship with any person described in the preceding items that would be subject to social criticism 2. Users shall pledge not to engage in any of the following acts, either by themselves or through a third party: - Violent demands - Unreasonable demands beyond legal responsibility - Making threatening statements or using violence in connection with transactions - Damaging the credit of the Company or interfering with the Company's business by spreading rumors, using fraudulent means, or using force - Other acts similar to the preceding items 3. If a user violates the representations, warranties, or pledges set forth in the preceding two paragraphs, the Company may immediately terminate this Agreement and suspend all or part of the use of the Service without any prior notice. In such cases, the Company shall bear no obligation to compensate the user for damages.

Article 38 (Severability)

Even if any provision or part thereof of these Terms is determined to be invalid or unenforceable under the Consumer Contract Act or other laws and regulations, the remaining provisions of these Terms and the remaining parts of any provision partially determined to be invalid or unenforceable shall continue in full force and effect.

Article 39 (Agreed Jurisdiction)

Users and the Company agree that, should litigation become necessary in connection with this Agreement, the Tokyo Summary Court or the Tokyo District Court shall have exclusive jurisdiction as the court of first instance, depending on the amount in controversy.

Chapter 4 Compliance Policies

Article 40 (Content Moderation)

1. This Article sets forth the procedures for detection, review, removal, and escalation of content that violates these Terms of Service on the Service. Prohibited content on the Service shall be as set forth in Article 12. 2. Automated Review The Service applies the following automated moderation systems to posted content: (1) Amazon Rekognition — Nudity classification of images and videos, and verification of appropriate mosaic processing Content flagged by the automated review, as well as content reported by users, is visually reviewed by the Company's moderation staff, who determine its compliance with the Terms of Service. 3. Escalation Procedures (1) Standard violations: Moderation staff make determinations based on the Terms of Service and carry out content removal or issue warnings to the Organizer. (2) Serious violations (CSAM, human trafficking, non-consensual content, etc.): The relevant content is immediately made private, reported to the operations supervisor, and appropriate action is taken, including notification to law enforcement authorities. (3) Difficult cases: The matter is escalated to the operations supervisor, and external legal experts are consulted as necessary. 4. Removal Response and Timeline - Content suspected of being CSAM: Removed within 24 hours of discovery and reported to the relevant authorities (NCMEC, etc.). - Other content violating the Terms of Service: Review is completed within 48 hours of receiving a report, and content is immediately removed if a violation is confirmed. - When removal action is taken, both the reporter and the poster are notified of the review results. - For Organizers who repeatedly violate the rules, sanctions under Article 12, Paragraph 3 shall be applied. 5. An Organizer whose content has been removed may file an appeal within 14 days of receiving the removal notice, using the method prescribed by the Company. The Company shall conduct a re-review within a reasonable period after receiving the appeal and notify the appellant of the results. 6. The Company shall retain the following records related to moderation for an appropriate period in accordance with applicable laws: - Automated review determination logs - Manual review records and reasoning for decisions - Records of removed content - User report records - Appeals and their processing results

Article 41 (Age Verification)

1. This Article sets forth the procedures by which the Company confirms that all users and content performers on the Service meet the age requirements prescribed by applicable laws and regulations. 2. Viewer Age Verification (1) Use of the Service is restricted to persons aged 18 or older (Article 2, Paragraph 1). At the time of membership registration, users confirm that they are 18 years of age or older through self-declaration (Article 2, Paragraph 2). (2) If it is discovered that a person under the age of 18 is using the Service, the Company shall immediately suspend the relevant account and process the associated data appropriately (Article 2, Paragraphs 4 and 6). 3. Creator Age Verification (1) Members wishing to register as Organizers (content creators) must submit, as part of the Company's prescribed screening process, front and back images of a government-issued photo identification document (driver's license, My Number Card, etc.), and must pass the Company's review (Article 2, Paragraph 5). (2) The Company shall verify the applicant's identity and age (being 18 years of age or older) based on the submitted documents. (3) Content may not be posted unless the screening process has been passed. 4. Performer Age Verification and §2257 Compliance (1) When uploading content featuring performers other than themselves, Organizers are obligated to verify and warrant that all performers were 18 years of age or older at the time of filming (Article 13). (2) The Company complies with the record-keeping obligations under 18 U.S.C. §2257 and 28 C.F.R. Part 75. (3) The Company may request that Organizers submit records relating to the age verification of performers, and Organizers must promptly comply with such requests. 5. Ongoing Monitoring (1) The Company continuously detects content suspected of depicting minors through its automated moderation system. (2) Verification based on user reports is conducted on an ongoing basis. (3) Where necessary, the Company may request that Organizers submit additional age verification documents.

Article 42 (Protection of Minors)

1. The Company regards the protection of minors as its highest priority and adopts a zero-tolerance policy toward Child Sexual Abuse Material (CSAM). No sexual content involving minors, whether depicting real or fictional persons, is permitted on this Service under any circumstances. 2. Prevention of Minor Access (1) Use of this Service is restricted to individuals aged 18 or older (Article 2, Paragraph 1). (2) Users are required to self-certify that they are 18 years of age or older at the time of registration (Article 2, Paragraph 2). (3) If it is discovered that a person under 18 has registered an account, the Company will immediately suspend the account and revoke membership (Article 2, Paragraphs 4 and 6). 3. Prohibited Content The following content is strictly prohibited (Article 12, Paragraph 1 and Article 24): - Child pornography as defined in Article 2, Paragraph 3 of the Act on Regulation and Punishment of Acts Relating to Child Prostitution and Child Pornography, and the Protection of Children, or any material that may fall under such definition - Content depicting persons under 18, or persons purporting to be under 18, in sexual poses or acts, regardless of whether such persons are real or fictional - Information of a sexually stimulating or sexually arousing nature relating to any real child under the age of 18 4. Detection and Reporting (1) Automated Detection: The Company's moderation systems (including Amazon Rekognition and similar tools) automatically detect content suspected of being CSAM. (2) User Reporting: All users may report inappropriate content using the content reporting (report) feature. (3) Response Upon Discovery: When content suspected of being CSAM is discovered, it will be removed within 24 hours and reported to the following organizations: (a) National Center for Missing & Exploited Children (NCMEC) — CyberTipline (b) Internet Watch Foundation (IWF) (c) Relevant Japanese law enforcement agencies 5. Cooperation with Law Enforcement (1) The Company fully cooperates with inquiries and requests from law enforcement agencies regarding CSAM. (2) The Company provides information necessary for investigations upon request from law enforcement agencies. (3) The Company preserves relevant evidence for an appropriate period in accordance with applicable laws and regulations. 6. The Company regularly reviews the effectiveness of this Article and amends it as appropriate in response to technological advances and legislative changes.

Article 43 (Prevention of Human Trafficking and Sexual Exploitation)

1. The Company firmly opposes human trafficking, sexual exploitation, and all forms of forced labor, and commits to having no involvement whatsoever in such activities. This Article sets forth the measures taken by the Company to prevent the Service from being used as a means of human trafficking or sexual exploitation. 2. The following content and conduct are prohibited on the Service (Articles 12 and 24): - Content that promotes, facilitates, or glorifies human trafficking, sexual exploitation, or physical abuse - Content that depicts or suggests coercive sexual acts through rape, forced sexual intercourse, hypnosis, drugs, intimidation, or other means - Content filmed or distributed without the consent of the performers - Conduct that solicits or arranges prostitution, compensated dating, or other sexual acts involving compensation 3. Creator Identity Verification (1) All Organizers must pass an identity verification review using a government-issued identification document prior to posting content (Article 2, Paragraph 5). (2) By verifying the identity of Organizers, the Company prevents the posting of exploitative content under anonymity. 4. Performer Consent Verification (1) For content featuring performers other than themselves, Organizers must obtain lawful and valid consent in advance from all performers regarding the filming, production, and distribution of the content through the Service (Article 13, Paragraph 1). (2) Such consent must be guaranteed to be based on the free will of the performers and not obtained through coercion, deception, duress, or similar means (Article 13, Paragraph 2). (3) If a claim is made by a performer or a third party that consent was not given, the Company shall take measures to make the relevant content unavailable for viewing or purchase until the status of performer consent has been confirmed (Article 13, Paragraph 3). 5. Detection and Reporting of Misconduct (1) The Company monitors for signs of human trafficking and sexual exploitation through automated moderation systems and user reports. (2) Upon discovering content or conduct suspected of involving human trafficking or sexual exploitation, the Company shall immediately take the following actions: (a) Immediately make the relevant content private (b) Temporarily suspend related accounts (c) Report to law enforcement authorities (3) Reporting contact: support@smfans.jp 6. The Company fully cooperates with inquiries and requests from law enforcement authorities regarding human trafficking and sexual exploitation, provides information necessary for cooperation with investigations in accordance with applicable laws and regulations, and preserves relevant evidence for an appropriate period.

Article 44 (18 U.S.C. §2257 Record-Keeping)

1. This website complies with the record-keeping and reporting requirements of 18 U.S.C. §2257 and 28 C.F.R. Part 75. All models, actors, actresses, and other persons that appear in any visual depiction of actual sexually explicit conduct appearing on or otherwise contained in this website were over the age of eighteen (18) years at the time of the creation of such depictions. 2. Custodian of Records The custodian of records required by 18 U.S.C. §2257 for this website is: JULA Inc. Name of Custodian: Jumpei Sekiguchi Title: Representative Director Address: 4-28 Minamitsura-cho, Ogaki City, Gifu 503-0893, Japan Email: support@smfans.jp 3. Hosts (content creators) on this service are obligated to verify and warrant that all persons appearing in content they upload were at least eighteen (18) years of age at the time of production. Hosts must promptly provide age verification records for performers upon request by the Company.

Effective Date: April 1, 2026

End